Frequently Asked Questions
Yes! There is a rapidly escalating drinking water crisis in our communities because of rampant pollution of groundwater sources from a variety of sources — chemicals from manufacturing and industrial sites, fire fighting foam run-off from airports and military bases, pesticides from industrial farming.
More and more, people are dealing with increasing levels of bacteria, heavy metals (from rusted old water systems), and PFAS (known as “Forever Chemicals”) in our drinking water supplies. If you’d like more information about PFAS, please see our Resources page.
What tests do you need? It depends on your water source — well water, city water or water from a utilities water system.
We offer Essentials, Complete and PFAS test kit packages, and you may choose additional parameters to add to the Essentials package. If you do not see something that suits your needs, please contact (888) 965-7313.
It depends on your water source. If you get your drinking water from a private water well, it is advised that you have your drinking water tested once per year. Check with your local health department for other testing requirements. When there are environmental incidents in your area — natural disasters like flooding, chemical spills and other occurrences — it is always wise to have your drinking water tested.
We offer various drinking water testing options for private water testing to the regulated community. The Standard Test will provide a general indication of water quality and address basic indicators and you may build upon the standard test for those living near potential sources of contamination like farms or industrial sites. For a complete breakdown of our water test kits, visit our order page.
Per- and polyfluoroalkyl substances (PFAS) are a diverse group of human-made chemicals used in a wide range of consumer and industrial products. These chemicals seep into water from factories, landfills, and other sources. They’re often called “forever chemicals” because they don’t easily break down in the environment. PFAS chemicals have been linked to many adverse health outcomes, including kidney and testicular cancer, thyroid problems, liver disease, decreased fertility, and developmental problems.
YORK Analytical Laboratories is certified in both New York and Connecticut to analyze PFAS in both potable and non-potable water. YORK uses the United States Environmental Protection Agency (USEPA) 537.1 or 533 for potable water, as applicable and USEPA draft method 1633 for non-potable water.
YORK is a NELAP accredited laboratory and maintains comprehensive certifications in various states including: do we focus this on drinking water?
- New York State Dept. of Health Nos. 10854, 12058, and 11706
- Connecticut Dept. of Health Nos. PH-0723 PH-0721, and PH-0800
- New Jersey Dept. of Environmental Protection Nos. CT-005 and NY-037
- Pennsylvania Dept. of Environmental Protection No. 68-04440
See the attached from the home page and please make consistent.
We have five laboratories and service centers for drinking water quality testing throughout the Hudson Valley, Long Island, New York City and Connecticut where people can pick up and return water sample testing kits. Our locations are: the Nyack service center (Nyack, NY), the Queens Analytical Lab (Richmond Hill, NY), the Long Island service center (Islandia, NY), the Stratford Analytical Lab (Stratford, CT), and the Newtown Analytical Lab (Newtown, CT).
All water testing and analysis is performed by YORK Analytical Laboratories. Independent and family-owned, YORK Analytical is the most respected name in environmental testing in the Greater New York region with 30 years of expert analyses. Our What’s in Your H2O water testing service was created to offer fast and accurate analysis of drinking water from your private wells or municipal supplies.
YORK is a NELAP accredited laboratory and maintains comprehensive certifications in various states including: do we focus this on drinking water?
- New York State Dept. of Health Nos. 10854 and 12058
- Connecticut Dept. of Health Nos. PH-0723 and PH-0721
- New Jersey Dept. of Environmental Protection Nos. CT-005 and NY-037
- Pennsylvania Dept. of Environmental Protection No. 68-04440
The water sampling and testing process is simple. Please note—you must return your water samples the same day you collect them. Please allow ample time for courier service scheduling, if applicable.
Yes! You can choose to have an H2O Customer Services member come to your location to collect the water samples. There is a home collection service fee. We serve Connecticut, Hudson Valley area, Long Island and New York City.
You will receive by email your final drinking water analysis report within the timeframe indicated on the test you ordered. The standard turnaround time is between 5 and 7 business days and if adding Forever Chemicals Water Tests (PFAS), the turnaround time will increase to between 7 and 10 business days.
Yes, if you need a rush turnaround, we’ll be able to accommodate the request. However, some tests require more time than others and we can’t guarantee a specific turnaround until we receive the sample and request.
Water Test Kit pricing varies depending on the level of testing being performed. For a full pricing breakdown, visit our water test kit order page.
Check with your local health department to review your results. Please see our resources page or call 203-270-9973 to speak with a representative for further information.
